Applied Probability Models in Marketing Research: Introduction
(Tutorial at the AMA's Advanced Research Techniques Forum, Santa Fe, NM, June 2007)
 

Probability Models for Customer-Base Analysis
(Tutorial at the AMA's Advanced Research Techniques Forum, Santa Fe, NM, June 2007)
 

Probability Models for Customer Base Analysis
(ESCP-EAP, Paris, March 2007)
 

Applied Probability Models in Marketing Research: Introduction
(Tutorial at the AMA's Advanced Research Techniques Forum, Monterey, CA, June 2006)
 

Probability Models for Customer-Base Analysis
(Tutorial at the AMA's Advanced Research Techniques Forum, Monterey, CA, June 2006)
 

Workshop on Customer Base Analysis
(Goethe-University, Frankfurt, March 2006)
 

Applied Probability Models in Marketing Research: Introduction
(Tutorial at the AMA's Advanced Research Techniques Forum, Coeur D'Alene, ID, June 2005)
 

Probability Models for Customer-Base Analysis
(Tutorial at the AMA's Advanced Research Techniques Forum, Coeur D'Alene, ID, June 2005)
 

Applied Probability Models in Marketing Research: Introduction
(Tutorial at the AMA's Advanced Research Techniques Forum, Whistler, B.C., June 2004)
 

Forecasting Repeat Buying for New Products and Services
(Tutorial at the AMA's Advanced Research Techniques Forum, Whistler, B.C., June 2004)
 

Applied Probability Models in Marketing: An Introduction
(Statistical Innovations "Statistical Modeling Week" Workshop, October 2002)
 

Materials for previous ART Forum Tutorials (2000-2003)